Kaspersky Academy
Facilitation Techniques
Length
2 days
Result
Certificate
For whom
Sales leaders, managers,
heads of departments
Customized interactive workshop provides each manager with an action-oriented framework that increases both the quantity and quality of performance conversations. Workshop bases on Situational leadership personal assessment result and matches an individual’s performance readiness level for a specific task with the appropriate leadership style.
For sales managers, business developers or any professionals with customer-facing role, where demonstrating value to a prospect or customer is an important part of what you do.
Up to 15 participants.
For Whom
Manager
Employees and managers of any department who want to make the decision-making process more transparent and efficient.
What you will learn
- Introduce participants with facilitation formula and different facilitation methods
- Get clear common understanding of chosen topics, highlight important moments and create plan of needed steps with support of facilitator
- Build group consensus decision-making skills through interactive facilitation methods
Our Experts
Svetlana Dryagina
Sales programs Development manager
Education Programm
- Introduction to Facilitation & tool relevance
- Role of facilitator
- Facilitation framework
You can also get acquainted with a more detailed course program
Course results
Certificate