Kaspersky Academy
Negotiation skills
Length
2 days
Result
Certificate
For whom
Sales professionals who want
to develop their negotiating skills.
Customized interactive workshop provides each manager with an action-oriented framework that increases both the quantity and quality of performance conversations. Workshop bases on Situational leadership personal assessment result and matches an individual’s performance readiness level for a specific task with the appropriate leadership style.
For sales managers, business developers or any professionals with customer-facing role, where demonstrating value to a prospect or customer is an important part of what you do.
Up to 15 participants.
For Whom
Sales
Sales professionals, and those who want to develop their negotiation skills.
What you will learn
- Get familiar with Harvard principles – 4 factors for successful negotiations
- Make preparation the main step in negotiation process and strengthen your position
- Learn how to structure a price meeting in easy 6 steps, defend the price and give discount in a right way
- Get specific negotiation techniques for resistance to buyers’ tricks and manipulation
Our Experts
Elena Voytsekhovskaya
Head of Learning, Kaspersky
Oleg Bondarenko
Sales programs Development manager
Svetlana Dryagina
Sales programs Development manager
Education Programm
- Fundamental Framework of negotiation
- 2 types of negotiation: zero-sum negotiations and integrative or win-win negotiations
- Real sources of power.
You can also get acquainted with a more detailed course program
Course results
Certificate